Commission Terms of Service

GENERAL

> My prices are subject to change and may vary based on scope and medium.

> I have the right to reject an order for any reason.

>I offer refunds in the case of emergencies and other unforeseen circumstances

> Please see my portfolio before inquiring to get a good understanding of my work and what I am interested in.

PAYMENTS

> Payments will be made via Squarespace Invoice sent directly to your email. I accept Paypal and all major credit/debit card companies.

> Commissions are paid in an initial deposit totaling 1/2 the commission price BEFORE it has been started. Final 1/2 deposit will be collected upon completion of the piece.

> Should your order include a physical deliverable, the overall price of the order will be adjusted to cover shipping costs.

> I will only begin the piece upon initial deposit payment.

REVISIONS

> I will work on the piece until satisfaction. I will keep an open communication channel via Email or Instagram DMs to make sure your commission is how you want it!

> Feel free to check in on the progress of your order (after I have started it/shown you the sketch) at any time!

> Should there be an egregious amount of revisions, I may charge a small revision fee.

DEADLINES AND DELIVERY

> Deadlines of short notice may incur a rush fee or increased pricing.

> I will do my best to adhere to any deadlines! Please make it clear what your deadline is upon inquiry.

USE & INTELLECTUAL PROPERTY RIGHTS

The Artist (Me!):

> I reserve the right to cancel or refund an order at any point.

> I retain all copyright over the commissioned work, but I DO NOT claim the Intellectual Property within the work.

> I reserve the right to post the work online to any social medias, portfolios, and use in any publications, etc.

The Customer (You!):

> You may upload your order to any social medias/sites as long as you credit me

> You may NOT profit off the work in any way (reselling, redistributing, making prints, etc) unless a prior contract agreement has been reached.

> You may not alter/edit the order without my consent.

> You retain the rights to the Intellectual Property within the work should you own the character(s).

> If the art is of a character you are selling, you may hand over that work to the new owner. Please make sure I am credited if they use my art under sites like Toyhou.se.

> DO NOT USE MY WORK FOR COMMERCIAL PURPOSES UNLESS YOU ARE TOLD ITS OKAY. You may not use my work in advertising, merchandise, banners, promotions, stickers, etc unless a prior contract has been reached.

What you cannot do (Copyright Infringement):

> Using my work/Reproducing it for commercial use (e.g. making money off of it in any way unless prior contract agreement is reached)

> Claim the artwork as your own

> Alter the work in any way without my consent with the intent to sell or reproduce.

REFUNDS

> In case of emergency, gross failure to adhere to deadlines, or inability to complete work due to any circumstance you may be eligible for a full refund.

> If I have completed the piece entirely and received confirmation from you that work is complete, you are not eligible for a refund in any case.

> If you are getting a refund I will send you back the money pronto! (Usually as soon as your bank allows + I confirm you are eligible.)

COMMUNICATION

> I am available on weekends 9 to 6 EST

> I am available most weekdays 6-9 EST

> Response times may vary depending on communication channel, work-life events, etc.

Questions?

> All inquiries and questions may be directed to my email: info@angelophelia.com

> You may also use the contact form on my website or the commission inquiry form to get started!